History
Starting from the intention to improve and integrate all hotel business units owned by PT. Sango Ceramics and building a new culture within the Hotel business unit so that it can be more competitive in the hospitality industry in Indonesia and build a stronger Brand Image in the Market, then Mr. Sapto Hidayat and Mrs. Asteria built a new division within the Sango group, a HOTEL OPERATOR under the banner of PT. SANGO HOTEL MANAGEMENT, with the name SHM (SANGO HOTEL MANAGEMENT).
Start Operating on April 01, 2021
The initial “S” at Logo SHM is taken from the Filosofia of Yin and Yang, which are Stability and Balance.
GOLD color is the color of Wealth and Success. Gold is commonly associated with Prosperity, Prestige, and Influence but it is also Generous and compassionate.
Our Vision
We are An Organization that growing swiftly to the top of the hospitality industry by exceeding guest expectations, and designing and delivering products and services that optimize the guest Experience.
Our Mission
To develop and manage hotel properties that are committed to providing the Best Guest Experience possible and yielding sustainable profits for stakeholders and the best working environment for employees.
Our Values
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Exceptional Service
Provide Superior standard of service
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Integrity
Honest, Hardworking, Loyal, to Guest – Owner-Colleagues
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Respect
Respect the Objectives given, the values of our guests, and the cultural difference
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Teamwork and Passion
Bring individual expertise, creativity, and passion as Sango Family Member
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Continuous Improvement
We are innovative and utilize best practices to continually improve our management techniques and the quality of our product and service
Structure Organization
Our Pipeline
